Shipping, Returns, & Refund Policy
Thank you for shopping BillandKimCook.com.
Please read this policy carefully. This is the Shipping, Return, & Refund Policy of BillandKimCook.com.
Digital & Physical Products
We process and ship within 1-2 business days. Product will be packaged and shipped with utmost care. We want you to be 100% satisfied! If package arrives damaged, please contact Kim Cook at (770) 815-8728
We issue refunds for all physical products within 30 days of the original purchase of the product.
After purchasing a digital product, you will be given access to the product through a download link delivered to your email. You will have lifetime access to the materials so long as the product(s) is/are available. Please understand digital product materials may not be shared with any third party.
Due to the nature of digital products being immediately accessible upon purchasing, no refunds will be allowed.
Seminars & Events
We offer a 100% money back guarantee. If for any reason you are not satisfied with the information, education or networking opportunities provided, you will be refunded. We want happy customers. Period.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
If you have any questions about our Policies, please contact us:
By phone number: (770) 815-8728 or (770) 815-8727
By email: firstname.lastname@example.org
By visiting this page on our website: https://billandkimcook.com/contact-us/